Refund policy

OVERVIEW

At J’Dar Luxe Extensions LLC, we are committed to delivering high-quality luxury hair products. Due to the nature of our products, all sales are considered final.

Please review our policy carefully before placing your order.

RETURNS & EXCHANGES

We do not accept returns or exchanges on any products unless the item received is:

  • Damaged
  • Defective
  • Incorrect

To be eligible, you must contact us within 48 hours of delivery.

Items must remain:

  • Unused
  • Uninstalled
  • In original packaging with all seals intact

RETURN PROCESS (IF ELIGIBLE)

If your order qualifies:

  1. Contact us at info@jdarluxe.com within 48 hours
  2. Include:
    • Order number
    • Clear photos of the issue
  3. Wait for approval before sending any item back

Do not return items without prior authorization.

RETURN ADDRESS (APPROVED RETURNS ONLY)

J’Dar Luxe Extensions LLC
8033 W. Sunset Blvd
#3190
Los Angeles, CA 90046

This address is for approved returns only. No walk-ins.

REFUNDS

If your return is approved:

  • Refunds will be issued to the original payment method
  • Processing time: 5–10 business days after inspection

Shipping fees are non-refundable.

NON-REFUNDABLE ITEMS

We do not offer refunds for:

  • Opened or used products
  • Worn, installed, or altered hair
  • Orders placed with incorrect details (e.g., wrong address)
  • Change of mind after purchase

ORDER CANCELLATIONS

Orders can only be canceled or modified before processing begins.

Once an order has been processed or shipped, it cannot be canceled.

LOST OR STOLEN PACKAGES

J’Dar Luxe Extensions LLC is not responsible for packages marked as delivered by the carrier.

Please contact the shipping carrier directly for assistance.

CONTACT

For all return-related inquiries:

Email: info@jdarluxe.com
Phone: +1 (213) 766-4499